Terms and Conditions

Tailormade Jeanswear is owned and operated by Tailormade Jeanswear Ltd. located in Nairobi, Kenya.

Use of the Tailormade Jeanswear website or any of its services implies acceptance of these Terms and Conditions. To protect your own interests please read our Terms and Conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our Terms and Conditions please

If you have questions please e-mail info(at)tailormade-jeanswear.com We invite you to print these Terms and Conditions or we can e-mail them to you on request. Your statutory rights are not affected by our Terms and Conditions.

These Terms and Conditions contain the whole of our agreement relating to your purchase including information about our pricing and contact details. They cannot be varied unless an approval to do so is signed by an appointed agent or Director of Tailormade Jeanswear Ltd.

If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999 the remaining contract shall continue to bind the parties if it is capable without the unfair terms.

1. Sale of Goods

Unless with a prior agreement all goods supplied are for personal use only and are not to be sold or offered for re-sale.

We reserve the right to refuse to supply any person or company for any reason.


2. Price

The quoted price does not include any relevant taxes and duties which may be due in your state or country. We reserve the right to alter prices to take into account forces beyond our control like currency fluctuations, shipping or other increases beyond our control.

3. Delivery

Most orders will be produced and shipped within 2 to 3 weeks of receiving your order or you will be notified of the delay should you wish to cancel your order. Please see our Delivery Policy and FAQ’s section in order to find out more about deliveries. We will use all reasonable endeavours to adhere to the delivery times set out.

4. Credit Card Safety

Tailormade Jeanswear and our secure payment service providers use the latest technology to protect your credit card information and do not release it to any outside organization. You can place your orders using secure encryption (the Internet standard for secure transactions). Any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.

Please see our Security Policy for full details.

5. Security and Privacy

Tailormade Jeanswear intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change we reserve the right to change, modify, add, or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions or would like further clarification please contact us.

6. Cancellation

When shopping with us you are protected by law under the Consumer Protection (Distance Selling) Regulations 2000. You may cancel your order by informing us

If you have questions please e-mail info(at)tailormade-jeanswear.com and advise us of the problem any time up to seven days from the day after delivery.

Goods are to be returned to us at your expense in an unused unopened condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods. Returned goods are to be accompanied by a note showing your name, the date of order, and the order number. This should be forwarded to our Customer Service Department at the address below.

7. Out of stock items

All products are made to order.

8. Cookies

When visiting or purchasing from our sites “cookies” are left on your PC to enable you to track your orders and to allow us to supply other mutually helpful information.

9. Links

Tailormade Jeanswear website may contain links to other websites. Inclusion of a link to another website does not imply endorsement of its content or opinions. Your relationship and any transactions with other organisations through their websites or otherwise are your own responsibility.

10. Partner Services

Tailormade Jeanswear may from time to time select partners offering relevant information and services that we believe will enhance our provision for visitors to our site. We do our best to select partners of the highest integrity but we are not responsible for any aspect of the information or services offered by them. If you choose to use their services you do so at your own risk.

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We make custom jeans to fit you – that's it.